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Privacy Policy

Last updated: July 19, 2026

1. Introduction

SpaceNexus ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our virtual data room platform and related services.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, company name, job title, and password.

Transaction Data

When you use the Service, we store documents you upload, access logs, Q&A communications, and analytics data related to your transactions.

Usage Data

We automatically collect information about how you interact with the Service, including IP address, browser type, pages visited, and time spent on the platform.

3. How We Use Your Information

  • To provide, maintain, and improve the Service
  • To process transactions and send related information
  • To send technical notices, updates, and security alerts
  • To respond to your comments and customer service requests
  • To monitor and analyze usage trends and preferences
  • To detect, prevent, and address fraud and security issues

4. Data Security

We implement industry-standard security measures to protect your data:

  • AES-256 encryption at rest
  • TLS 1.3 encryption in transit
  • SOC 2 Type II certified controls
  • Multi-factor authentication
  • Immutable audit trails
  • Regular penetration testing

5. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With service providers who assist in operating the Service (under strict confidentiality agreements)

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access and receive a copy of your data
  • Rectify inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent at any time

8. GDPR Compliance

For users in the European Economic Area (EEA), we process data in accordance with the General Data Protection Regulation (GDPR). We act as a data processor for documents uploaded by data controllers (our customers) to the virtual data room.

9. CCPA Compliance

For California residents, we comply with the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, request deletion, and opt-out of the sale of personal information (we do not sell personal information).

10. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookies through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@spacenexus.net.