VIDEO TUTORIAL·11 min·Intermediate

Engagement Analytics for Sell-Side

Use engagement analytics to identify the most serious bidders. Read heatmaps, time-on-document metrics, and bidder comparison dashboards.

Video tutorial

11 min · Engagement analytics

What you'll learn

Turn bidder activity data into actionable intelligence that drives better process decisions.

  • Reading bidder engagement scores and document heatmaps
  • Comparing bidder activity side by side to identify the most serious buyers
  • Using question patterns as engagement signals
  • Acting on engagement data to advance the process

Step-by-step walkthrough

0:00

The engagement analytics dashboard

Overview of the buyer engagement dashboard — what is tracked and how to read it.

1:30

Bidder engagement scores

How the engagement score is calculated and what high vs low scores mean for the process.

3:30

Document heatmaps

Reading document heatmaps to see which sections bidders are spending the most time on.

5:30

Bidder comparison

Side-by-side comparison of bidder activity to identify the most engaged and serious buyers.

7:00

Time-on-document metrics

How long bidders are spending on key documents and what that signals about their interest.

8:30

Question patterns as analytics

What questions bidders are asking reveals their concerns, their due diligence progress, and their interest level.

10:00

Acting on engagement data

How to use engagement analytics to prioritize follow-up, advance bidders between rounds, and identify stalling.

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